leathersofamerica web store FAQ section

We normally ship within the same business day - 2 business days after receiving payment. Should we not have an item stock, we will either call or email you regarding the back order items.

We ship mostly by UPS. We also ship via post office if it is a P.O.Box or any military addresses as APO's etc. International Packages are mostly shipped by USPS.

All you have to do is to send the item back to us with a note inside the box that you need a size change and would like to replace with (insert your size). Also leave a copy of the packing slip inside the box so we can track your records.

Please check out our sizing chart information.

We offer store credit for exchanges. All refunds are subject to a 20% restocking fee (excludes s/h) unless refund is due to defect or we are unable to replace. Since We offer free shipping in case of a return for refund the shipping charges we paid to send the package will be deducted from the total purchase. Refund will be minus our cost to ship. All items are brand new in original packaging. Should a package be returned to us as undeliverable, refused, return to sender, or request for refund, the customer will be refunded for their entire order minus shipping/handling charges and a 20% restocking fee (applied to total item price). .